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3027184 - Fiori Launchpad shows Cannot load tiles

Symptom

  • Fiori Launchpad show "Cannot load tile" instead of Tile title
  • Browser DevTools network shows 404 for WindowUtils.js request with below response
    Resource not found. Check the Application Log for External ID "UI5 bootstrap".
  • Console shows below error:

    Call to success handler failed: failed to load 'sap/ushell/utils/WindowUtils.js' from /sap/bc/ui5_ui5/ui2/ushell/resources/~20201209131500~/sap/ushell/utils/WindowUtils.js: 404 - NOT FOUND - Error: failed to load 'sap/ushell/utils/WindowUtils.js' from /sap/bc/ui5_ui5/ui2/ushell/resources/~20201209131500~/sap/ushell/utils/WindowUtils.js: 404 - NOT FOUND
    at makeNestedError


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Environment

  • SAP Fiori S4HANA 1610
  • Fiori Front-end Server 5.0
  • SAPUI5 1.60.33

Product

SAP ERP 6.0 ; SAP Fiori front-end server 5.0

Keywords

/sap/ushell/utils/WindowUtils.js , /sap/ushell/utils/WindowUtils.js: 404 ,  , Call to success handler failed ,  failed to load 'sap/ushell/utils/WindowUtils.js' ,  failed to load sap/ushell/utils/WindowUtils.js , at makeNestedError, WindowUtils , KBA , CA-UI5-DLV , UI5 ABAP delivery tools , CA-FLP-ABA , ABAP Services , Problem

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