SAP Knowledge Base Article - Public

3026667 - Special Formatting Applied in the Item Description Does Not Reflect in Class Details Summary Information - LMS

Symptom

Special formatting applied in the Item description like changing the text to Bold, Italic, Underline or inserting bulleted/numbered list doesn't reflect in the Class Summary Information.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Go to Learning Administration > Learning Activities > Items 
  2. Search for the Item ID or Title of the course
  3. Look for Description from the Item Details tab
  4. Click the Translate icon
  5. Edit the text and change it to Bold, Italic, Underline or insert bulleted/numbered list
  6. Click Save and Close
  7. Now from the user side, go to Learning > Find Learning
  8. Search for an Instructor-Led Item with available Class where you made changes in the Item Description
  9. Click See Classes
  10. Click Class to view details
  11. Special formatting applied in the Item description didn't take effect

Cause

As per Engineering Team, this is an expected behavior as the HTML formatting only applies in the Item Description. 

Resolution

We recommend that you submit an enhancement request. For more information, please refer to this KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products.

See Also

2074886 - Adding Title and Description for Item with Different Languages - Learning

Keywords

Item Description, Class Details, Summary Information, Special Formatting, Bold, Italic, Underline, Bulleted List, Numbered List, HTML , KBA , LOD-SF-LMS-SCH , Scheduled Offerings , How To

Product

SAP SuccessFactors Learning 2011