SAP Knowledge Base Article - Preview

3026589 - When attempting to view files in SAP using the SAP Viewer an error appears that states "Error Calling Application via OLE Alviewer.app", and the file cannot be viewed

Symptom

In SAP, when attempting to view files via the SAP Viewer, an error appears that states "Error Calling Application via OLE Alviewer.app". The file cannot be viewed.


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Environment

Extended ECM for SAP SuccessFactors 16.0, 16.2, 16.2.8

Product

SAP SuccessFactors Extended Enterprise Content Management 16.0 by OpenText, cloud edition ; SAP SuccessFactors Extended Enterprise Content Management 16.2 by OpenText, cloud edition

Keywords

KBA , XX-PART-OPT-ECM-CLD , SAP Extended (ECM) Cloud Edition by OpenText , Problem

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