SAP Knowledge Base Article - Public

3026152 - [ONB 2.0] Additional Data Collection Step is not triggered


Additional Data Collection Step is not getting triggered for the candidate after completion of Personal Data Collection


SAP SuccessFactors Onboarding 2.0

Reproducing the Issue

  • Login as the External Candidate
  • Complete the Personal Data Collection Step 
  • Additional Data Collection Tile is not triggered


Rehire Check is not successful in the BPE Process


  • Go to BPE: Monitor Process, you can see that the candidates second rehire check in the BPE is incomplete and the dataCollection.Onboarding2PersonalDataCollection Process is unfinished as second rehire check is unsuccessful
  • Configure the missing dynamic group responsible to carry out this process in BPE, "SAP_ONB2_RehireCoordinator" should be present in Manage Onboarding 2.0 Dynamic Groups
  • After adding the Dynamic group, restart the task from BPE: Manage User Tasks or restart the onboarding process for the candidate

See Also


Additional Data Collection, Rehire Check, BPE Tasks , KBA , LOD-SF-OBX-EML , Notifications , Problem


SAP SuccessFactors Onboarding 2011