While creating a Service Order via web service ManageServiceOrderIn, you expect to have the time zone you determined in the Reported On field.
SAP Business ByDesign
Reproducing the Issue
- Create a payload of Service Order using web service ManageServiceOrderIn.
- Use the following tag: <DateTime timeZoneCode="EST">2021-02-25T12:00:00Z</DateTime>
- However, the time zone in Reported On field is UTC.
You expect to have EST as time zone.
This functionality is current not available.
- An alternative option is to check the SAP Business ByDesign Influence Platform to submit an idea: https://influence.sap.com/SAPByDesign
- You can also reach out our Community for discussing about the topic: https://www.sap.com/community/topics/business-bydesign.html
Time Zone, Web Service, Service Order, Reported On , KBA , AP-SVO-SO , Service Order , How To