SAP Knowledge Base Article - Public

3026059 - Sales Unit Field is Not Populating for Revenue Split Partners

Symptom

Sales Unit field is not populating for Revenue split partners even though it is maintained as Sales Data.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Sales work center.
  2. Go to Opportunities view.
  3. Open Opportunity ABC (where ABC denotes the Opportunity ID)
  4. Go to the Revenue Splits facet.
  5. Revenue split partner section

Here the hidden field Sales Unit is not populating with the respective partner details.

 

Cause

This is standard system design.

Resolution

The sales unit for the revenue split partner is optional and, if needed, has to be filled by the user manually or via PDI.

Keywords

Sales Unit Field, Sales Unit Field is blank, Revenue split partner section, Revenue Splits , KBA , LOD-CRM-OPP , Opportunity Management , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2102