SAP Knowledge Base Article - Public

3026019 - Error MSR_INSP_MESSAGES302 in app VL09


When you try to reverse inbound/outbound delivery in app: VL09 -Reverse Goods Receipt', you receive error message: 'MSR_INSP_MESSAGES302' - 'Cancelation of GM not possible, follow-up documents are active'


  • Advanced Return Management (ARM)
  • S/4 HANA Cloud 

Reproducing the Issue

  1. Open app VL09
  2. Enter inbound/outbound delivery number, then Execute
  3. Error is generated: Cancelation of GM not possible; follow-up documents are active - Message no. MSR_INSP_MESSAGES 302


There is a follow-up document opened for inbound/outbound delivery


In order to see the follow up documents, you can check the status in MSR_TRC_I or MSR_TRC_C (vendor or customer return). After checking and deleting/rejecting the active follow-up document, you should cancel or reject the related material document.


vl09, reverse goods receipt, inbound delivery, outbound delivery, MSR_INSP_MESSAGES 302, GM, reverse, cancel, , KBA , LO-ARM-SHP , ARM Shipping , LO-ARM-INS , ARM Inspection , How To


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