SAP Knowledge Base Article - Public

3025879 - Error message CMD_API024 / F2083 encountered when maintaining value Head office for a customer

Symptom

When maintaining value of Head office field in BP apps, the following error messages display in the system:

  1.  Message no. CMD_API024: "Do not enter current account for head office".
  2.  Message no. F2083: "Head office <Customer number> <Company code> does not exist".

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Open a BP app (such as Maintain Business Partner app).
  2. Select a BP(Customer 1).
  3. Select the Customer(Fin)/FLCU00 role.
  4. Enter to Company Code session.
  5. Maintain value of Head office field (Customer 2).

Cause

  1. For error message CMD_API024, the value of Head office field (Customer 2) is same as the Customer number (Customer 1).
  2. For error message F2083, the value of Head office field (Customer 2) doesn't exist in the company code you choose.

Resolution

If you would like to maintain the value of Head office field, you should make sure:

  1. The customer number (Customer 2) maintained in Head office exists in the Company Code you choose.
  2. The customer number (Customer 2) maintained in Head office cannot be the same as the Customer you are changing (Customer 1).

Keywords

S4_PC, SAP S/4HANA CLOUD, LO-MD-BP, BP, Customer, Company Code, Head office, CMD_API024, F2083 , KBA , LO-MD-BP , Business Partners , Problem

Product

SAP S/4HANA Cloud all versions