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3025510 - Requisition in 'Closed(3)' status in Kenexa but Vacant in SuccessFactors: Packaged Integration - SF EC TO IBM Kenexa Requisition Import

Symptom

Employee is terminated and position is currently vacant in SuccessFactors (Position with "Ready to hire as 'true' with status as 'active'")

Requisition is in 'Closed(3)' status in Kenexa but since the position is vacant in SuccessFactors (SF), CPI will trigger and should create a new requisition in Kenexa with status 'Pending (1)'.

However, when the integration triggers a position to Kenexa, you receive an error similar to the following:

"spReqImport : Stored Procedure error Cannot change status of requisition from 3 to 1 "

You wish to know how to handle this scenario to create a new requisition for the same position with pending status in Kenexa


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Environment

  • SAP SuccessFactors Employee Center
    • Package - SuccessFactors Employee Central with IBM Kenexa
    • Iflow name - Packaged Integration - SF EC TO IBM Kenexa Requisition Import

Keywords

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