SAP Knowledge Base Article - Public

3025501 - "Couldn't fetch artifact from Story Exporter service" error in SAP Analytics Cloud (SAC)

Symptom

Error when duplicated schedule job of a story runs:

  • First schedule job runs without an error.
  • Second schedule job fails with: "Couldn't fetch artifact from Story Exporter service".

Environment

SAP Analytics Cloud (Enterprise) 2020.21.15

Reproducing the Issue

  1. Login to SAC tenant.
  2. Schedule a story.
  3. Schedule will run twice:
    1. First will be successful.
    2. Second will fail with error: "Couldn't fetch artifact from Story Exporter service".

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-SCH , SAC Story Scheduling and Publication , Problem

Product

SAP Analytics Cloud 1.0