The token [[LoginURL]] used in External Onboarding Welcome Message is redirecting the external users to the SF login page but it is converting the "@" in the username to "%40".
SAP Successfactors Onboarding 2.0
Reproducing the Issue
- Initiate Onboarding for a new candidate;
- Complete the new hire data review step;
- Your new hire will receive an email message to login in Successfactors; While opening the link, his login will contain the symbol "%40" instead of "@".
This is currently a known product defect.
Platform engineering team is working on the permanent fix for this issue (PLU-3911). The team is targetting a patch for this problem on March 2nd (Subject to be changed);
The workaround for this problem is to manually replace "%40" with "@".
%40, @, welcome, message, email, login, successfactors, onboarding , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem