Example PNG file attached with document type as original attachment in Supplier invoice is not visible in Managing my area screen for the approver.
SAP Business ByDesign
Reproducing the Issue
- Log in as Approver(Business user)
- Go to Managing My Area work center
- Select the task for supplier invoice that has an attachment other than PDF
- At the bottom you don't see attachment under details section
Currently we don't support any file type other than PDF.
It was not developed because in general many customers use PDF.
so if you want any other format like PNG to be made available then it is a new requirement for us,cause some other customer might ask for some other format like example JPG or work doc etc in future so we cannot consider making every thing available by default .
This feature is not supported in the current release of SAP Business ByDesign.
1.If you are a partner: you can help develop this using SDK or please use email@example.com or the Partnerfinder .
2.If you are a customer: if you already have a partner ,ask them to help develop it for you through SDK.
a. Contact your the Account Executive
b. Check the link https://www.sap.com/uk/services/advisory-development/application-development.html#contact-us
3. An alternative option may be to check the SAP Business ByDesign Ideas Forum to submit an idea: https://influence.sap.com/sap/ino/#campaign/886
JPG file not visible , KBA , AP-RC-DOC , Document Centric Application Service , Problem