SAP Knowledge Base Article - Public

3024696 - Supplier invoice attachment File type other than PDF is not visible in managing my area screen


Example PNG file attached with document type as original attachment in Supplier invoice is not visible in Managing my area screen for the approver.


SAP Business ByDesign

Reproducing the Issue

  1. Log in as Approver(Business user)
  2. Go to  Managing My Area work center
  3. Select the task for supplier invoice that has an attachment other than PDF
  4. At the bottom you don't see attachment under details section


Currently we don't support any file type other than PDF.

 It was not developed because in general many customers use PDF.

so if you want any other format like PNG to be made available then it is a new requirement for us,cause some other customer might ask for some other format like  example JPG or work doc etc in future so we cannot  consider making every thing available by default .


This feature is not supported in the current release of SAP Business ByDesign.

1.If you are a partner: you can help develop this using SDK or  please use or the Partnerfinder .
2.If you are a customer: if you already have a partner ,ask them to help develop it for you through SDK.

a. Contact your the Account Executive
b. Check the link

3. An alternative option may be to check the SAP Business ByDesign Ideas Forum to submit an idea:


JPG file not visible , KBA , AP-RC-DOC , Document Centric Application Service , Problem


SAP Business ByDesign all versions