Symptom
You noticed that one item of invoice has Purchase order reference and other item does not have Purchase order reference ,the approval is not triggered for the one that has Purchase order reference where the two conditions are met.
Environment
SAP Business ByDesign
Reproducing the Issue
In approval process of Supplier invoice you have a approval step/steps that has below conditions together or separate.
1.Item Without Purchase Order is Yes
2.Item Without Purchase Order is No
Then create a supplier invoice with one item having Purchase order reference and other having no Purchase order reference.
You will notice that approval is not triggered for the one that has Purchase order reference though both conditions are met.
Cause
Currently we don't support Item level approval of Supplier invoice.
Also in general regarding this condition we expect approval is required when Item has no purchase order reference and thus system checks if the Item has noPurchase orderreference to trigger approval, once approval is triggered then even if other same condition exist that will be ignored.
Resolution
This feature is not supported in the current release of SAP Business ByDesign.
1.If you are a partner: you can help develop this using SDK or please use cloudsolutionpartner@sap.com or the Partnerfinder .
2.If you are a customer: if you already have a partner ,ask them to help develop it for you through SDK.
Or
a. Contact your the Account Executive
b. Check the link https://www.sap.com/uk/services/advisory-development/application-development.html#contact-us
3. An alternative option may be to check the SAP Business ByDesign Ideas Forum to submit an idea: https://influence.sap.com/sap/ino/#campaign/886
Keywords
Supplier invoice, approval , KBA , AP-SIP , Supplier Invoice Processing , Problem