Symptom
- When running existing Story reports and creating a new Story query from "Employee Central" domains like "Personal Information", "Compensation and Job Information", the following error occurs: "Failed to create the query. Please contact your administrator".
- Browser console log error:
query
{"error":{"status":400,"errorCode":"0","message":"Query is not activated and will be deleted, Query Name:[name of the query used]","target":null,"details":[{"message":"BadRequestException: error occurred"}]}}
Environment
- SAP Analytics Cloud (Enterprise) 2021.02.03
- SF SuccessFactors
Reproducing the Issue
- Login to SuccessFactors area and go to Reporting.
- Go to the All Reports tab > search for the report.
- Run this report => Error or no result.
- Edit the report then go to More > Add or Edit Data Sources > Edit Data Source.
- Preview the Query => "Failed to create the query. Please contact your administrator".
- Try removing the tables/objects one by one and preview again => "Failed to create the query. Please contact your administrator".
Cause
This issue is currently under investigation by development.
Resolution
This issue is currently under investigation by development.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
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- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
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