SAP Knowledge Base Article - Public

3024616 - Concur Expense Report Created a Journal Entry With Different Amount From Total Expenses

Symptom

You have created a Concur Expense Report and the generated Journal Entry posted a different Amount from the Total Expenses.

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Go to the General Ledger work center.
  2. Go to the Expense Reports view.
  3. Show All Expense Reports.
  4. Select the relevant Report Key.

The Total Expenses is 100 EUR (for example).

  1. Click View -> Journal Entry.

The Debit and Credit Amount is 25 EUR, instead of the expected 100 EUR.

Cause

The reason why only a part of the Total Expense is posted on the Journal Entry is due to the journalPayee tag in the JSON.

In case the Line Item has the tag set as 'CBCP' or Company billed / Company paid, then these Expenses have already been paid by the Company and it won't be reimbursed to the Employee.

When the Line Item is set as 'EMPL' this Expense will be posted and be available so the Employee can be reimbursed.

Resolution

System is working as designed.

Keywords

Concur, Expense Report, Journal Entry, Total Expenses. , KBA , total expenses , journal entry , concur expense report , partial , SRD-FIN-COR , Cost & Revenue , How To

Product

SAP Business ByDesign all versions