SAP Knowledge Base Article - Preview

3024381 - Internet Explorer is not rendering in IE11 Standard Mode when using Web UI or Interaction Center

Symptom

  • When using the Web UI or Interaction Center in Internet Explorer browser (Version 11), the UI does not work as expected, and is being rendered in Compatibility mode, under an old IE version
  • Web UI or Interaction Center ONLY supports the use of IE browser in IE11 Standard Mode, as per SAP Note 1746385 - Main WEBCUIF Browser Support Note 


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Environment

Systems with Software component version WebCUIF 701 and above

  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA
  • SAP enhancement package for SAP ERP
  • SAP S/4HANA
  • SAP Solution Manager

Product

SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA 2021 ; SAP S/4HANA for customer management all versions ; SAP Solution Manager 7.0 ; SAP Solution Manager 7.1 ; SAP Solution Manager 7.2 ; SAP enhancement package 1 for SAP Solution Manager 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

Enterprise mode, Quirks, emulation , KBA , CA-WUI-UI , User Interface , CRM-BF-ML , Email Management , CRM-BF-COM , Content Management , CRM-IC-FRW , Framework , SV-SMG-SUP , Service Desk / Incident Management , Problem

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