SAP Knowledge Base Article - Public

3024301 - Average Rating Value Not Populating - Recruiting Management

Symptom

We have configured the averageRating field in the application, however the value does not populate in the candidate display options.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Configure the averageRating field in the application template
  2. Add pre-screening questions to a requisition with weights 
  3. Candidate applies and answers the prescreening questions
  4. The averageRating does not show as expected on the application or Candidate Display Options for the candidate

Cause

The averageRating field is currently not supported in Recruiting and should not be configured.

Resolution

The Product Management team have confirmed that the averageRating field is not part of the standard fields which we can configure and will not populate any data, therefore this field should not be used.

Any existing reference to this field in the Implementation Guide or elsewhere will be removed in time.

Keywords

KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions