SAP Knowledge Base Article - Public

3024301 - Average Rating Value Not Populating - Recruiting Management


We have configured the averageRating field in the application, however the value does not populate in the candidate display options.

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SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Configure the averageRating field in the application template
  2. Add pre-screening questions to a requisition with weights 
  3. Candidate applies and answers the prescreening questions
  4. The averageRating does not show as expected on the application or Candidate Display Options for the candidate


The averageRating field is currently not supported in Recruiting and should not be configured.


The Product Management team have confirmed that the averageRating field is not part of the standard fields which we can configure and will not populate any data, therefore this field should not be used.

Any existing reference to this field in the Implementation Guide or elsewhere will be removed in time.


KBA , LOD-SF-RCM , Recruiting Management , Problem


SAP SuccessFactors Recruiting all versions