SAP Knowledge Base Article - Public

3024268 - Candidates not displayed on Hiring Manager dashboard after completion of PDC

Symptom

  • Candidate complete PDC and now candidate no longer appears on hiring manager dashboard but is available on admin dashboard

Environment

SAP SuccessFactors Onboarding 2.0

Cause

  • The data entered in the New Hire Data Review, Personal Data Collection are in EC structures and these data are synced to the User Data (User Structure) by HRIS Sync.
  • For b2011, we depend on the HRIS Sync

Resolution

  1. HRIS Sync can be scheduled to run more frequently
  2. Once HRIS sync was ran information is synced and candidates appears on dashboard for manager
  3. Engineering team are continuing to work on fix so HRIS sync will not have to be scheduled so often.
  4. They hope to have this fix for b2105

Keywords

HRIS, Delay, hiring manager, candidate, PDC, mph, permissions , KBA , LOD-SF-OBX-DBD , Dashboard , Problem

Product

SAP SuccessFactors Onboarding 2011