SAP Knowledge Base Article - Public

3024143 - [ONB 2.0] Recommended links task displaying different number of links after configuration is changed

Symptom

Newly configured list of Recommend Links present in Manage Onboarding 2.0 and Offboarding 2.0 Tasks is not appearing for the hiring manager. Different number of links appearing for different managers.

Environment

SAP SuccessFactors Onboarding 2.0

Reproducing the Issue

  1. Configure certain number of Recommend Links in Manage Onboarding 2.0 and Offboarding 2.0 Tasks.
  2. A manager added new links for an onboardee via "Add Link" in the recommend links page on dashboard
  3. Additional recommended links added by the manager are visible as suggested links for all the other New Hires to that manager.



Cause

  • This is the expected behavior


Resolution

  • Only recommended links configured in the 'Manage onboarding and offboarding tasks->Onboarding program' are visible to all Managers.
  • Additional recommend links are visible for all the other New Hires as suggested links only to the manager who added them via "Add Link" in the recommend links task on dashboard and not visible to other managers.

Keywords

Recommend links, Manage Onboarding 2.0 and Offboarding 2.0 Tasks, Add Link, Onboarding Dashboard , KBA , LOD-SF-OBX-NHA , New Hire Activities , Bug Filed

Product

SAP SuccessFactors Onboarding 2011