SAP Knowledge Base Article - Public

3023642 - Email Job to Friend Functionality not Working - Recruiting Marketing

Symptom

  • Email Job to Friend functionality is not working.
  • When clicking on "Email Job to Friend" nothing happens. 


Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

Prerequisites:

"Disable Internal Email Job to Friend from Recruiting Management" is enabled in Provisioning (the box is not ticked). 

The system language is French and the posted Job is in French only.


  1. Go to Careers (Internal Career Site)
  2.  Search for Jobs
  3.  Select Action beside a Job Requisition
  4.  Click on Email Job to Friend
  5.  Nothing happens 

Cause

The issue happens for French where an apostrophe is in the message label "Intitulé l'offre" for the key RECRUITING_EMAIL_JOB_TITLE_LABEL and this causes the JSP not to render correctly.


Resolution

The issue will be fixed with the b2105 release: Preview: April 16, 2021 and Production: May 21, 2021.

Keywords

Email Job to Friend, French language, French , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem

Product

SAP SuccessFactors Recruiting all versions