SAP Knowledge Base Article - Preview

3023528 - SMP admin cockpit shows server nodes as offline despite being online


  • An SMP administrator checks the server availability in the Cluster pane in the administrator cockpit.  One or more nodes show as 'offline' even though they are up and running.
  • The administrator can log into an 'offline' node directly and then it shows as online.
  • End users are executing applications through the nodes that are labeled as offline.
  • This error may appear in the SMP server log:

    2021 02 04 waiting for messages from cluster.  Expected 2 messages and received 1  



  • SMP 3.0.x and 3.1.x
  • Windows or Linux OS


SAP Mobile Platform 3.0 ; SAP Mobile Platform 3.1


Jgroups failure detection SMP cluster , KBA , MOB-ONP , SAP Mobile Platform on Premise , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.