SAP Knowledge Base Article - Preview

3023297 - FC web sites not accessible after a SP/patch installation on Windows server 2016 annd higher:-FC


FC web sites ( Administration console, legacy and HTML5) do not work and application pool crashes.

The following error is displayed on Windows event viewer each time trying to access any FC web site:

Faulting application name: w3wp.exe, version: 10.0.14393.0, time stamp: 0x57899b8a

Faulting module name: PerfMon64.dll, version: 10.19.10014.0, time stamp: 0x5c45e2de

Exception code: 0xc0000409

Fault offset: 0x000000000013f68f

Faulting process id: 0x188c

Faulting application start time: 0x01d71a39a7ee01ed

Faulting application path: c:\windows\system32\inetsrv\w3wp.exe

Faulting module path: C:\Program Files\Microsoft Monitoring Agent\Agent\APMDOTNETAgent\V10.19.10014.0\PerfMon64.dll

Report Id: 72f1d508-9d32-48e0-920b-0e3bea6e1ead

Faulting package full name:

Faulting package-relative application ID:



SAP Financial Consolidation (FC)  10.1

Windows Server 2016 and higher


SAP Financial Consolidation 10.1


blank page , page blanche , instalation  , patch 07 , patch 08 , patch 03 , ERR_HTTP2_PROTOCOL_ERROR , 500 error , site , admin , KBA , EPM-BFC-UI5 , Web HTML5 UI5 , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.