SAP Knowledge Base Article - Public

3023287 - Cannot Maintain Texts in the Manage Business Partner App in SAP S/4HANA CE2102

Symptom

  • When Maintaining Texts in the Business Partner Master Data Fiori Apps (Manage BP, Manage Customer and Manage Supplier Master Data) in SAP S/4HANA CE2102 the error "Unable to load the data" is shown
  • When Maintaining Texts in the Business Partner Master Data Fiori Apps (Manage BP, Manage Customer and Manage Supplier Master Data) in SAP S/4HANA CE2102 the Text Facet is uneditable

Environment

SAP S/4HANA Cloud 2102

Reproducing the Issue

  1. Open the Manage Business Partner Master Data App   <<< the issue also occurs in the Manage Customer and Manage Supplier Master Data Apps
  2. Open a Customer master record and try to create a Text
  3. The texts cannot be maintained (Either the Facet is uneditable or the error "unable to load the data is rasied)

    Issue.png

Cause

Regression issue.

Resolution

The fix for this issue will be Hotfix 4500010486 which will be delivered as part of HFC04 which is scheduled for the weekend of the 6th/7th March.

Workaround

  1. This error only occurs in the Business Partner Fiori Apps
  2. As a workaround it is still possible to Texts using the Maintain Business Partner app.

Keywords

Regression, CE2102, 2102, Text, General Test, Customer Text, Manage Business Partner Master Data, Manage Customer Master Data, Description, Missing, Code, Not Visible, Unable to load the data, Uneditable, Manage Supplier Master Data , KBA , LO-MD-BP , Business Partners , Known Error

Product

SAP S/4HANA Cloud 2102