SAP Knowledge Base Article - Preview

3022708 - SUM ERROR: The system cannot generate the add-on queue due to missing add-ons or support packages.

Symptom

When you are performing ERP6.0 EHP8 or NetWeaver 7.5 upgrade, SUM stops with following error in phase PREP_EXTENSION/ADDON_QCALC:

***************************************************************************************************

Checks after phase PREP_EXTENSION/ADDON_QCALC were negative!
Last error code set:
Queue calculation failed since ADDons are missing

ERROR: The system cannot generate the add-on queue due to missing add-ons or support packages.

Choose Back until you get to the add-on selection dialog to change your selection. 
Missing add-on(s):

Package  Component 
???      VIRSANH

***************************************************************************************************

The error message in the log SPDA_ADDONQCALC.LOG is as below:

***************************************************************************************************

3WETN586 There are upgrades to required software component versions missing
3EETN582 Software component "VIRSANH" rel."9999999999" is required
3EETN584 Revise the selections and decisions in the phase IS_SELECT
2WETN586 There are upgrades to required software component versions missing

***************************************************************************************************

While you were generating the stack file in Maintenance Planner, there was the following warning:

Software component version VIRSANH 9999999999 does not exist in PPMS


Read more...

Environment

SAP ABAP Systems

Product

SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

EHP8 FOR SAP ERP 6.0, VIRSA, VIRSAHR, GRC, GRCPINW, GRCPIERP, Queue check, Kernel, MP , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , BC-UPG-MP , Maintenance Planning Tools , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.