SAP Knowledge Base Article - Public

3022550 - Delay in receiving email notification from SuccessFactors

Symptom

There is a significant delay in receiving email notification from SuccessFactors in DC12

Environment

SAP SuccessFactors HXM Suite

Cause

This is currently a known issue in the system.

Resolution

Engineering team will release a patch on February 16, 2021 (b2011p18) to resolve the issue. We will update this KBA in case of updates. 

Keywords

patch, delay, email notification, notifications, PTCH-35077, PLS-17968, known issue, slow, processing, receive , KBA , LOD-SF-PLT , Platform Foundational Capabilities , Problem

Product

SAP SuccessFactors HXM Suite all versions