SAP Knowledge Base Article - Public

3022307 - Job Analyzer not loading - Recruiting Management

Symptom

Job Analyzer is not loading for some users. 

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Job Requisitions and open a Job Requisition
  2. Scroll down and up a bit in the Job Requisition details page
  3. Click on Job Analyzer
  4. The Job Analyzer opens and closes after less than a second and won't stay open
  5. Scroll down the page, you will see highlighted words, due to Job Analyzer analysing the content

Cause

The Job Analyzer window is not static and moves along with the scrolling of the main job requisition page.

Resolution

Our engineering team have written a code fix for this issue, it will be included as part of the B2105 release.

The Release Dates for B2105 is as follows:

Preview: 16th April 2021
Production: 21st May 2021

We are also working with engineering to have a patch fix approved. The patch fix is currently until engineering manager approval. 

As a workaround, the affected user should not scroll through the Job Requisition details page (up and down), but click on Job Analyzer straight after the Job Requisition details page opens and loads. 

Keywords

Job Analyzer, Not loading, Job Requisition, RCM-93715, PTCH-35195 , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions