SAP Knowledge Base Article - Public

3021953 - Recommendation Newsletter notification still generated after following KBA 2331883 - SuccessFactors Learning - 2H 2020

Symptom

An item from the Recommendations tile was completed and then removed from the tile to stop the notifications from being sent by LMS as instructed on KBA 2331883, but some employees are still receiving notifications for items that are no longer in the tile.

Environment

SAP SuccessFactors Learning

Cause

Product Engineering is aware of this defect and is in process of correcting the issue.

Resolution

The fix has been tentatively targeted for 1H 2021 pending on successful testing. This fix target may change.

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See Also

2331883 - Recommendations notifications are triggered after recommended item completion

Keywords

Recommendation Newsletter, LMS, b2011, 2H 2020, LRN-101320, KBA 2331883 , KBA , LOD-SF-LMS-NOT , Notifications , Known Error

Product

SAP SuccessFactors Learning 2011