SAP Knowledge Base Article - Public

3021936 - Forward an Appliant System Error - Recruiting Management

Symptom

Recruiter is getting error when forwarding a candidate as applicant.

Error: Failed to add candidate to requisition due to system error.



"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

1. Go to Recruiting > Job Requisition

2. Open Candidate list

3.Select one candidate

4. Check the candidate and select Action > Forward as Applicant

5. Search for requisition to forward candidate 

6. Recruiter gets the error

Cause

Existing candidate has already draft application in the requisition.

Resolution

The Forward as Applicant will not work for candidate with existing draft application in the said requisition. You can use the Forward to Requisition instead and invite the candidate to apply so they can continue their existing draft application and submit it.

Keywords

unable to forward, error in forwarding , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions