Symptom
- Recurring Schedule publication stays open forever if we change the receipent user after 1st schedule success
Environment
- SAP Analytics Cloud (Enterprise) 2020.21.14
Reproducing the Issue
- Login into tenant> Open sample story.
- In view mode > file > Schedule publication.
- Schedule a test recurring publication.
- Open calender > notice the 1st schedule is success.
- Click on schedule details> change the receipents by removing or adding user.
- Wait for another schedule time.
- Notice it shows 2 image schedule.
- 1st one is cancelled with message "Scheduling is cancelled due to unavailability of slots".
- 2nd one is in open status forever.
Cause
- This issue is currently under investigation by development.
Resolution
- This issue is currently under investigation by development.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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