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3021730 - Error on Email Info / Phone Info / Social Accounts Info: A technical error occurred due to security key mismatch. Please contact your system administrator

Symptom

Error "A technical error occurred due to security key mismatch. Please contact your system administrator" appears when there are more than one email info/phone info/Social Accounts Info records in the UI. This issue is noticed on other grid portlets as well: National ID, Work Permit, Job Relationships. Global Information, Address Information. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors Employee Central : Email Information
  • SAP SuccessFactors Employee Central : Phone Information
  • SAP SuccessFactors Employee Central : Social Accounts Information
  • SAP SuccessFactors Employee Central : Contact Information
  • SAP SuccessFactors Employee Central : National ID Information
  • SAP SuccessFactors Employee Central : Work Permit Information
  • SAP SuccessFactors Employee Central : Job Relationships
  • SAP SuccessFactors Employee Central : Global Information 
  • SAP SuccessFactors Employee Central : Home Address Information
  • SAP SuccessFactors Employee Central : Pay component Non recurring

Product

SAP SuccessFactors Employee Central 2011 ; SAP SuccessFactors HXM Core all versions

Keywords

security, INC0325476, CS20210001114548, INC0312971, 2H 2020, 2011, b2011, Email Information, Phone Information, Social Accounts Information, imInfo, Contact Information, National ID Information, Work Permit Information, Job Relationships, Global Information,INC0367376,PTCH-35167 , KBA , LOD-SF-EC-PER-EML , Email Info - Config, Rules, RBP, UI , LOD-SF-EC-PER-PHN , Phone Info - Config, Rules, RBP, UI , LOD-SF-EC , Employee Central , Problem

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