Symptom
Unable to add custom language packs via the Manage Language tool however, the UI does not show any error
Environment
SAP SuccessFactors HXM Suite
Cause
Custom language pack cache is not cleared during tenant refresh process.
Resolution
A patch will be released by Engineering team on February 16, 2021 (b2011p18) to fix the issue.
Keywords
custom label, manage language, tool, language, label, patch, release, error, upload, add, PTCH-35087, PLC-27552 , KBA , LOD-SF-PLT-LAN , Translations & Text Replacements , Known Error
Product
SAP SuccessFactors HXM Suite all versions