SAP Knowledge Base Article - Public

3021399 - Unable to add custom labels in Manage Language tool

Symptom

Unable to add custom language packs via the Manage Language tool however, the UI does not show any error

Environment

SAP SuccessFactors HXM Suite

Cause

Custom language pack cache is not cleared during tenant refresh process.

Resolution

A patch will be released by Engineering team on February 16, 2021 (b2011p18) to fix the issue.

Keywords

custom label, manage language, tool, language, label, patch, release, error, upload, add, PTCH-35087, PLC-27552 , KBA , LOD-SF-PLT-LAN , Translations & Text Replacements , Known Error

Product

SAP SuccessFactors HXM Suite all versions