SAP Knowledge Base Article - Preview

3020962 - Timeout issue between the SAP Customer Checkout and the SAP Customer Checkout manager

Symptom

You noticed that the synchronization (article, customer, etc...) from the SAP Customer Checkout manager to the SAP Customer Checkout is not working and the CCO runs into timeout issues.


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Environment

  • SAP Customer Checkout
  • SAP Customer Checkout manager 

Product

SAP Customer Checkout all versions

Keywords

timeout,  an exception came up while retrieving all CustomerSTO from the ERP (CentralServer), com.sap.scco.util.exception.XState: java.net;SocketTimeoutException: Real timed out , KBA , IS-SE-CCO , Customer Checkout , Problem

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