Restart Onboarding process for Onboardee, search for Onboardee on dashboard, but cannot find the candidate
SAP Successfactors Onboarding
Reproducing the Issue
- Logon to BizX
- Onboarding Dashboard
- search for candidate you would like to restart process
- Click restart, later search for candidate
- You cannot find candidate in Dashboard
The new activity has been completed
- When you cancel Onboarding 2.0, one process object cancel, and a new one gets created
- In Manage data > Process > search by process ID
- View that the "Process Status:" Value will be "Cancelled."
- Using the same steps if you search by User ID of the candidate,
You can check the status for the new object created for the candidate.
- If the "Process Status:" If the candidate is "Completed."
- Based on both of these statuses, the candidate will not appear in the dashboard.
Restart, Onboardee, Dashboard, Disappeared , KBA , LOD-SF-OBX-BPE , BPE Process Flow , Problem