You have maintained in customizing that a certain task group should be excluded for the Sales Item Type.
However in the POS Workbench you can still see that a task belonging to the task group has been processed with the status 'Completed'.
SAP Customer Activity Repository
POS DTA, /POSDW/MON0, PIPE, CARAB , KBA , CA-RT-CAR-PIP , POS DM & Sales Audit , CA-RT-CAR , SAP Customer Activity Repository , How To
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