SAP Knowledge Base Article - Preview

3020393 - Empty result list when trying to forward an invoice in the Web Approval Portal Invoice Management by OpenText

Symptom

When you try to forward an invoice in the Web Approval Portal to another agent, the list might not show any users. This typically happens at initial code level if without line items.


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Environment

  • SAP Invoice Management by OpenText 7.5
  • SAP Invoice Management by OpenText 16.3

Product

SAP Invoice Management 16.3 by OpenText, option for OCR ; SAP Invoice Management 7.5 by OpenText

Keywords

Web Approval Portal, Forward, user-list , KBA , XX-PART-OPT-INV , SAP Invoice Management by OpenText , Problem

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