SAP Knowledge Base Article - Public

3020258 - Error: Veto Raised by Party/Contact in Business Document ID XYZ (Type Sales Order)

Symptom

You perform a personal data deletion of employees and encounter the error: "Veto raised by party/contact in business document ID XYZ (type Sales Order)"

(XYZ represents the Sales Order ID.)

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Data Protection and Privacy work center
  2. Select the respective object (All Business Partners, All Contacts, All Employees or All Private Accounts)
  3. Select Remove Data and select Delete

Now:

  1. Go to the Common Tasks view
  2. Select the run and open the Application Log ID
  3. Select the Results tab
  4. Expand the Error During Data Removal to see the error

Cause

The sales order has lifecycle status "in process", therefore a destruction veto is raised.

Resolution

Make sure that the sales order document gets the status "completed" and the destruction of the object in C4C will work.

Keywords

KBA , LOD-LE-BP-BP , Business Partner , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions