SAP Knowledge Base Article - Preview

3020000 - Integration Center error: Unable to format response payload: Cannot deserialize instance


You wish to create an Integration Center job to map a Moodle Workplace rest call response to SuccessFactors. The response is a JSON array and when Integration Center processes this response, it is failing with an error similar to:
Unable to format response payload due to 'com.fasterxml.jackson.databind.exc.MismatchedInputException: Cannot deserialize instance of `java.util.LinkedHashMap<java.lang.Object,java.lang.Object>` out of START_ARRAY token
 at [Source: ….



  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors OData API
  • SAP SuccessFactors Integration Center


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions


Unable to format response payload,'com.fasterxml.jackson.databind.exc.MismatchedInputException, Cannot deserialize instance, START_ARRAY token, Integration Center, array, Moodle Workplace , KBA , LOD-SF-INT-INC , Integration Center , LOD-SF-INT , Integrations , LOD-SF-INT-ODATA , OData API Framework , Known Error

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