SAP Knowledge Base Article - Public

3019769 - Does the Nudge Notification Support Links? - Recruiting Management

Symptom

An email template is created for the Nudge notification with a link to the Job Requisition. When sending the Nudge Email Notification, the email received displays text only, no hyperlinks. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Create an email template with a hyperlink for the Nudge Notification



  2. Go to Home
  3. Recruiting Tile > Requisitions Awaiting Approval
  4. Click on a Job Requisition
  5. Click on Nudge



  6. Click on Send



  7. The email received displays text only

Cause

The editor displayed in the 'Nudge' feature wasn't originally designed to support rich text.

Resolution

This has been classified as an enhancement to the product whereby the textarea will be replaced with a rich text area.

Please contact your CSM to get updates on the progress of the enhancement. The Enhancement Number is RCM-56864.

Keywords

Nudge, Nudge Notification, Rich Text, Hyperlink, RCM-56864 , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Product Enhancement

Product

SAP SuccessFactors Recruiting all versions