SAP Knowledge Base Article - Public

3019716 - Different Amounts Shown in 'Verify General Journal Entries' and 'Manage Journal Entries' Apps for Same Journal Entry

Symptom

Journal entry &1 is entered with amount &2. The 'Manage Journal Entries' app (ID F0717) shows journal entry &1 with amount &2 as expected; however the 'Verify General Journal Entries' app (ID F2547) shows journal entry &1 with amount &3.


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

S/4HANA Cloud

Cause

In the 'Manage Journal Entries' app, the total amount of the entry view is displayed, whereas the 'Verify General Journal Journal Entries' app displays the total amount of the ledger view. The difference is the result of document splitting.

Resolution

System behaves as expected.

To verify the amounts are the same, please change the view in 'Manage Journal Entries' from 'Entry View' to a 'Ledger View' using the dropdown arrow highlighted below:

1.png

Keywords

Verify General Journal Entries, requester, incorrect, amount, wrong, different, manage journal entries, document splitting, F0717, F2547, ledger, entry, view , KBA , FI-FIO-GL , Fiori UI for General Ledger Accounting , How To

Product

SAP S/4HANA Cloud all versions