SAP Knowledge Base Article - Public

3018768 - Not Able to Delete the Home Page Under a Specific Brand - Recruiting Marketing

Symptom

A Home Page from a Brand cannot be deleted, as there are no options for it.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Login to SuccessFactors > Navigate to Career Site Builder;
  2. Under Pages;
  3. Go to Home;
  4. Select English;
  5. Select any brand;
  6. Now click on Home;
  7. You will not be able to see any Delete option;

Cause

This is an expected behavior. An existing Home Page from a Brand cannot be deleted.

Resolution

It's not possible to delete a Home Page from a specific Brand. As workaround, the Brand must be deleted and re-created, then the Home Page will be inactive by default.

Image from an inactive Home Page:

Please notice that if you create a new Brand with the exactly same name, the previous configuration will come by default. This is an expected behavior. You need to create the new Brand with a different name from the previous.

Keywords

brand, home, page, delete, exclude, inactive, turn, off , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem

Product

SAP SuccessFactors Recruiting all versions