SAP Knowledge Base Article - Preview

3018766 - Error when scheduling to SSL SMTP mail destination: "read error. Error resolving the SMTP SSL certificate file path, the path is either incorrect or contains relative operators.

Symptom

When scheduling Web Intelligence document or publication to SSL SMTP mail destination, this error occurs:


"read error. [Error resolving the SMTP SSL certificate file path, the path is either incorrect or contains relative operators. Reason: [C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\certificate.crt].]: [CrystalEnterprise.Smtp]"


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.x
  • Windows operating system

Product

SAP BusinessObjects Business Intelligence platform all versions

Keywords

scheduling, schedule mail, mail SSL, Secure Sockets Layer , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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