SAP Knowledge Base Article - Public

3018754 - User does not get a notification either in the notification area or E-mail when there is a comment made with @User on SAC story in SAP Analytics Cloud or SAP Digital Boardroom


User does not receive a notification either in the notification area or e-mail when there is a comment made with @User on SAC story.


SAP Analytics Cloud 2020.21

Reproducing the Issue

  1. Logon to SAC.
  2. Open a story.
  3. Add a comment in the story.
  4. Sent a message to one user by using @User.


This feature is not currently supported, this is behavior by design.


The feature is under development and expected delivery is in Q4 2021.

  • This document and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice.
  • This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

See Also

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SAP Analytics Cloud 1.0