SAP Knowledge Base Article - Public

3018753 - "The origin provided in the login hint is invalid" when attempting to convert to a Custom IdP in SAP Analytics Cloud (SAC) & SAP Digital Boardroom

Symptom

The following error message occurs, when attempting to convert to a Custom SAML SSO Identity Provider in SAP Analytics Cloud (SAC):

  • "The origin provided in the login hint is invalid"

Environment

  • SAP Analytics Cloud (Enterprise) 2021.21.14
  • Cloud Foundry Environment (EU10 / AP10 etc.)

Reproducing the Issue

  1.  Log in to SAP Analytics Cloud as a System Owner
  2. Navigate to Menu > System > Administration > Security
  3. Complete the listed steps (eg. Download SAC Metadata and Upload Identity Provider Metadata)
  4. Click 'Verify Account' and open the provided URL in an Incognito Browser
  5. Observe the error message is shown

Cause

This issue is caused by the encoding of the URL generated in the "Verify Account" step

Resolution

This issue is currently under investigation by Development, but now the error has no impact on the success of configuring a Custom SAML SSO Identity Provider with SAC, as the IdP options are now shown below the error message.

Alternative Workaround:

  1. Log in to SAP Analytics Cloud as a System Owner
  2. Navigate to Menu > System > Administration > Security
  3. Complete the listed steps (eg. Download SAC Metadata and Upload Identity Provider Metadata)
  4. Click 'Verify Account' and open the provided URL in a Notepad
  5. Remove everything after the app.html? up until samlVerifyLogin=true as per the example below

    Before: https://CustomerName.eu10.sapanalytics.cloud/sap/fpa/ui/app.html?saml2idp=https%3A%2F%2Faccounts.google.com&useIdpBehindProxy=false&samlVerifyLogin=true

    After: https://CustomerName.eu10.sapanalytics.cloud/sap/fpa/ui/app.html?samlVerifyLogin=true

  6. Copy this new URL in an Incognito Browser and select the required Custom IdP
  7. Complete the following steps as normal

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-AUT , SAC Authentication / Login , Problem

Product

SAP Analytics Cloud 1.0