You have noticed problems in Onboarding Dashboard / Tiles where the Onboardees / Hiring Managers names are not visible.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP Successfactors Onboarding 2.0
Reproducing the Issue
- Login as the Hiring Manager / Recruiter;
- Try to Open Onboarding Dashboard or Onboarding Tiles;
- The names of Onboardees and Hiring Managers are blank as below screenshot
There are two know causes for this problem. Permissions are missing or Employee export permission was giving in one of your permission roles.
Review all your user permissions as described in 2945552 - User can't see Hiring Manager name in dashboard - Onboarding 2.0
In case that Employee Export permissions are required for other modules, please make sure that your Onboarding permissions are granted in the same permission role as Employee Export.
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