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3018138 - Stack trace report on Snap::Validate() when booting ASE

Symptom

  • ASE installed on Oracle Linux
  • Getting the following stacktrace reported in error log when booting up: 

    kernel ASE libsybibmmq/16.0 SP03 PL08/EBF 28923 SMP/P/x86_64/SLES 11.1/ase160sp03pl08x/3764/64-bit/OPT/Thu Feb 20 07:32:10 2020
    kernel Loaded encryption provider CommonCryptoLib 8.5.21 (), CryptoKernel version 8.5.21.
    kernel INFORMATION: The FIPS Certified Crypto Kernel is not enabled.
    kernel Begin processing to generate RSA keypair.
    kernel Unix interval timer enabled for sysclk interrupts.
    kernel Completed processing to generate RSA keypair.
    kernel engine 0, os pid 21317 online
    kernel bucket manager consolidator online
    kernel Current process (0xd0007) infected with signal 11 (SIGSEGV)
    kernel Current Process is running on Engine 0
    kernel server is using elf symbols for stack decoding (125500 symbols found)
    kernel Address 0x0x0000000005204ff0 (), siginfo (code, address) = (2, 0x0x0000000005204ff0)
    kernel **** Saved signal context (0x0x0000000147dfee40): ****
    kernel uc_flags: 0x7, uc_link: 0x(nil)
    kernel uc_sigmask: 0x416000 0xb 0x2 0x5204ff0
    kernel uc_stack: ss_sp: 0x(nil), ss_size: 0x0, ss_flags: 0x2
    kernel General Registers (uc_mcontext.gregs):
    kernel PC : 0x0000000005204ff0 ()
    kernel RAX : 0x0000000005204ff0 RBX : 0x0000000005162b00
    kernel RCX : 0x0000000005214400 RDX : 0x00007ffff631f7b8
    kernel RBP : 0x0000000147dfff30 RSP : 0x0000000147dff3e8
    kernel R8 : 0x0000000000000001 R9 : 0x0000000005195010
    kernel R10 : 0x0000000000000001 R11 : 0x00007ffff5fddad0
    kernel R12 : 0x0000000005204ff0 R13 : 0x0000000005158ed0
    kernel R14 : 0x0000000147dff970 R15 : 0x0000000147dff960
    kernel RDI : 0x00007ffff6b453e0 RSI : (nil)
    kernel RIP : 0x0000000005204ff0 CSGSFS : 0x002b000000000033
    kernel TRAPNO : 0x000000000000000e ERR : 0x0000000000000015
    kernel EFL : 0x0000000000010206
    kernel **** end of signal context ****
    kernel pc: 0x000000000154f520 pcstkwalk+0x482()
    kernel pc: 0x000000000154eedf ucstkgentrace+0x20f()
    kernel pc: 0x000000000154b662 ucbacktrace+0x54()
    kernel pc: 0x000000000181c5bc terminate_process+0x1a1c()
    kernel pc: 0x000000000157cea4 kisignal+0x868()
    kernel pc: 0x0000000005204ff0 ()
    kernel pc: 0x00000000021e5c6b Snap::Validate()+0x3b()
    kernel pc: 0x000000000185757d SnapValidation+0xfd()
    kernel pc: 0x00000000008d7fc1 dsinit+0x1841()
    kernel end of stack trace, kernel service process: kpid 851975
    kernel Warning: The internal timer is not progressing. If this message is generated multiple times, report to SAP Technical Support and restart the server (alarminterval=0).
    kernel ueshutdown: exiting

  • ASE does not boot up due to stack trace


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Environment

SAP Adaptive Server Enterprise (ASE) 16.0 SP04

Product

SAP Adaptive Server Enterprise 16.0

Keywords

snap, validate, boot, , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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