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3018138 - Server fails to boot after signal 11 with Snap::Validate - SAP ASE 16.0

Symptom

  • During boot of ASE or
  • When building a new ASE server using srvbuild/srvbuildres
  • ASE hits a signal 11 error with no function in Address:

Current process (0x1d000f) infected with signal 11 (SIGSEGV)
Address 0x0x00007efda8089360 () ...

  • It is followed by a stack trace that includes the function Snap::Validate:

()
Snap::Validate
SnapValidation
dsinit

   The full stack trace is attached in the file Full_Stack_Trace_SnapValidate.

  • Which is followed by warning messages:

Warning: The internal timer is not progressing. If this message is generated multiple times, report to SAP Technical Support and restart the server (alarminterval=0).

  • As a result the ASE server fails to start.


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0 SP03 & SP04
  • Linux OS

Product

SAP Adaptive Server Enterprise 16.0

Keywords

Snap::Validate，SnapValidation, SUSE 15, snap, validate, simplified native access plan, 11889, TF 11889, -T11889, CR824104, CR#824104, 824104, SEGV, segmentation, storage, access, violation, fault, segfault, kisignal, stacktrace,  instdir_sapinst,  instdir_sapinst_dev, database, host, dismacth , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Bug Filed

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