When replicating Business Partner Relationship from C4C to MDG, the following error is being raised: SRT: HTTP error: ("HTTP Code 404: - Details see in error log of transaction SRTUTIL").
SAP Cloud for Customer
Reproducing the Issue
- Go to Customers Work center.
- Select the Accounts View.
- Open an Account.
- Go to Account Team Tab.
- Perform a change on the Account Team member.
- Save it.
The 404 error usually occurs when the path or service URL in the Communication Arrangement is not setup correctly, therefore, the system cannot identify the correct path to reach the middleware.
In order to fix the issue, please make sure that you are using the correct URL for 'Replicate Business Partner Relationship to SAP Business Suite' and 'Replicate Business Partner Account Team to SAP Business Suite' services under 'Business Partner Replication to SAP Business Suite' Communication Arrangement.
There is no separate iflow/PI mapping for Account Team, you need to use the same as for Relationships as well as the path on the Communication Arrangement. For technical reasons we have to use different services to replicate Relationships and Account Team members even though they both map to relationships and have the same message structure.
C4C, MDG, Business Partner, Relationship, 404 Error. , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To