SAP Knowledge Base Article - Public

3018134 - App "Export Master Data - Product" gives error "In the context of Data Services an unknown internal server error occurred"

Symptom

When exporting in "Export Master Data - Product" you receive error "In the context of Data Services an unknown internal server error occurred".

Environment

  • SAP S/4HANA Cloud

Reproducing the Issue

  1. Export Master Data - Product"
  2. Choose "Select All Fields from All Tables"
  3. Include Selection criteria
  4. File Format set to "Office Open XML (*.xlsx)"

Cause

Memory is exhausted caused by too much data being exported.

Resolution

Three options exist:

  1. Use File Format "Compressed CSV (*.zip) because in this case no XML/excel artifacts will be generated. It is pure data in a "text" file and then the amount of data can be handled.
  2. If you need to use Excel, adjust your selection criteria in order to reduce the selection result. For example, select several ranges of Material Number (MARA-MATNR).
  3. Use "Select Specific Fields" rather than "Select All Fields from All Tables" in order to reduce the amount of data exported.

Keywords

Resource bottleneck, MEM_ALLOC_FAILED, MARC-WERKS , KBA , CA-MDG-CMP-MM , Material , LO-MD-MM , Material Master , Problem

Product

SAP S/4HANA Cloud all versions