SAP Knowledge Base Article - Preview

3018066 - Incident Prioritization: Material Requirements Planning

Symptom

In order to ensure healthy service levels for all our customers, priority of incidents reported will be analyzed based on the business impact of the issue. This KBA article outlines the principles used by SAP Support and Customer Interaction Center for qualifying an incident priority as "Very High/P1" on MRP application and its related sub-components.


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Environment

  • SAP S/4HANA
  • SAP ERP
  • Material Requirements Planning - PP-MRP
  • Consumption-Based Planning - MM-CBP

Product

SAP ERP all versions ; SAP S/4HANA all versions

Keywords

MRP, VH, priority, production down , KBA , PP-MRP , Material Requirements Planning , MM-CBP , Consumption-Based Planning , PP-FIO-MRP , Fiori UI for Material Requirements Planning , PP-MP-DEM , Demand Management , How To

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