SAP Knowledge Base Article - Public

3017437 - Standard field "Archiving status" is not available in all Activity OWLs

Symptom

The standard field "Archiving status" is not available in all Activity OWLs.

Environment

SAP Sales Cloud

Reproducing the Issue

  1. Go to the Activities work centre.
  2. Go to the Appointments view.
  3. Open Adaptation mode and find the field Archiving Status available.
  4. Go to the Phone Calls or Memos view: the field Archiving Status is not available.

Cause

The Archiving feature is only enabled for Visits, Appointments and Tasks. Hence the Archiving Status field is only available on these OWLs.

Resolution

This is the current system behaviour. If you wish for this to be changed please submit an idea in the Influence Forum.

Keywords

archiving status, activities, phone call, task, memo, visit , KBA , LOD-CRM-ACT , Activities , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions