SAP Knowledge Base Article - Preview

3016989 - ARCHIVELINK: general troubleshooting for display errors of documents

Symptom

An Archivelink document can not be opened properly.

For example:

  • Document viewer is showing a gray screen.
  • Document is downloaded with incorrect file extension
  • Document is downloaded without file extension
  • Error calling application via OLE ALVIEWER.APP
    etc.

***Image/data in this KBA is from SAP internal systems, sample data,
or demo systems.Any resemblance to real data is purely coincidental.***


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Environment

  • SAP NetWeaver
  • Basis Release Independent

Keywords

Archivelink, display, document, sdv, ole, OAAD, attachment, mime, component, class, type, extension, file, list, store, business, viewer, protocol , KBA , BC-SRV-ARL , ArchiveLink , Problem

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